Every Question.
A Straight Answer.

Tom will visit your property, listen to your vision, walk the space, and identify any structural or site considerations that would affect scope and budget. You'll leave with a realistic sense of what's possible, what it might cost, and what the timeline looks like — with zero obligation to proceed. Most clients find this conversation alone saves them months of uncertainty.

Design-build means one firm handles everything: concept, design, engineering, permitting, and construction. You deal with one point of contact — Tom — rather than coordinating separately between an architect, a general contractor, and subcontractors who may blame each other when something goes wrong. We develop the plans, pull the permits, coordinate all trades, and hand you the keys. Simpler, faster, and more accountable.

Design and permitting: 6–16 weeks depending on municipality and project complexity. Construction: Custom homes typically run 10–18 months. Major additions: 3–6 months. Luxury kitchen or bath remodels: 8–14 weeks. These are realistic ranges — we build padding into schedules for weather and inspection queues, and we communicate proactively when anything shifts.

Yes, though changes mid-construction affect cost and timeline. Minor changes (material swaps, fixture upgrades) are handled via written change orders and are common. Structural changes after framing is complete are more disruptive and expensive. The best way to minimize mid-construction changes is thorough pre-construction design — which is why we invest heavily in the planning phase before breaking ground.

Tom is your primary point of contact from first conversation through final walkthrough. On-site, a dedicated project superintendent manages daily operations and is reachable directly. You won't be passed between account managers or left wondering who to call — we consider communication as important as construction quality.

For most kitchen and bath remodels: yes, with some planning. For whole-home renovations or major structural additions: it depends on scope, and we'll advise honestly. When staying in the home, we install dust-containment barriers, establish clean work zones, protect floors and furniture, and schedule loud or disruptive work during hours you specify. We treat your home with the same respect we'd want for our own.

Standard hours are Monday–Friday, 7:30 AM to 5:00 PM. Saturday work is available for schedule-sensitive phases and will be discussed with you in advance. We do not work Sundays. Emergency situations (weather protection, active water leaks) may require off-hour response, which we will always communicate immediately.

Material staging, dumpster placement, and access routes are planned before day one to minimize impact on your property. We use plywood over driveways, turf protection mats, and barrier fencing as appropriate. Existing trim, floors, and finishes in unaffected areas are masked and protected. Any accidental damage is repaired — not argued about.

You'll receive a weekly written update outlining completed work, upcoming phases, any open decisions or selections required from you, and schedule outlook. Tom is also reachable by phone or text during business hours for any question between updates. You're never left wondering.

Yes, completely. We prepare and file all permit applications, coordinate required engineering seals, schedule inspections, and manage any plan review revisions requested by the municipality. You don't need to step inside a building department — we handle every touchpoint with local authorities on your behalf.

Permitting timelines vary by municipality. Lemont and Burr Ridge typically process residential permits in 3–6 weeks. Hinsdale and Oak Brook, which have architectural review boards for exterior changes, can run 8–16 weeks. We factor these timelines into your project schedule from day one and have existing relationships with local plan reviewers that help us avoid unnecessary delays.

Inspection revisions are part of construction — not exceptions. We attend all inspections, review any correction notices on-site, and resolve them promptly. Costs associated with standard correction items are included in our scope. If a municipality requires something beyond the permitted scope, we discuss it with you and issue a change order before proceeding.

For exterior changes, additions, or anything visible from the street in an HOA community: almost certainly yes. We've worked with HOAs across the western suburbs and can prepare the architectural submission packages most require. We recommend starting HOA approval in parallel with municipal permitting to avoid delays. We'll let you know what your specific HOA requires early in the process.

We provide a 1-year comprehensive workmanship warranty covering all labor and installation. Structural elements carry a 5-year warranty. Manufacturer warranties on materials and fixtures (cabinetry, appliances, windows, roofing) pass through directly to you and often run 10–25 years. We provide you with a full warranty packet at project completion documenting every coverage period.

Call or text Tom directly. We do not have a warranty department that routes you through a queue — you reach the person who built your project. For warranty items, we schedule a site visit within 5 business days and resolve covered issues at no charge. We've built our reputation on how we handle post-completion calls, not just the work itself.

Yes. Luxe Development Group holds an active Illinois Residential General Contractor license and carries comprehensive general liability insurance ($2M per occurrence) and workers' compensation coverage for all employees and subcontractors. We provide certificates of insurance directly to you and your lender or HOA upon request.

We don't operate a formal maintenance division, but past clients can reach out directly for small follow-up work, seasonal checks on systems we installed, or referrals to trusted trade partners. Many of our clients have worked with us on multiple projects over the years — that long-term relationship is something we take seriously.